Strategize and Roadmap - We’ll reach out once per calendar year to schedule your virtual Roadmapping meeting. We’ll talk through your fundraising goals and choose one or more Unseen products based on your needs for growth. We’ll create a Roadmap (i.e. production schedule) and you’ll review the proposed products, timelines, and approve the Roadmap. Once confirmed, one of Unseen’s Project Managers will be your guide throughout the entire Roadmap, bringing projects to completion, one by one.

Product Launch + Info Collection Phase - We’ll reach out via email when it’s time to begin your project. At the start of each project, you’ll sign our Creative Service Agreement (CSA) that outlines the entire production timeline. Please review this carefully and let us know right away if you need any dates adjusted. This is very important for our team as we work hard to maintain great relationships with our hired freelancers, as well as manage other partner projects that we’ve committed to. 
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You’ll also be asked to write down messaging and design preferences, give creative input, and send us additional images and branding elements that will be applicable to this project in an Info Collection Form (ICF). We’ll review all information we gather and commit to completing the project together.

Messaging + Design Strategy Phase- Messaging is important to us! We’ll collaborate with you on your messaging and finalize before selecting and hiring a creative professional (graphic designer, video editor, etc.). This may take several rounds of going back and forth to nail down the exact content for the product. However, this portion is where our team spends the most time, ensuring what’s being communicated through the product is clear and effective to a donor audience. We also like to utilize mock-ups to help visualize where the content will be placed on the design piece, and choose photos that match the verbiage.

Design Phase - Your Unseen Project Manager will guide the design process and provide feedback to the Creative to ensure quality. You’ll give creative input and timely feedback within three rounds of edits, explained below.

Project Wrap-Up - We’ll wrap up the project by sending you final files, shipping information (if needed), and instructions for using the product (if needed). We’ll also send a post-project survey asking how the project went and your first impressions of the product itself. If you have another project scheduled on your Roadmap, your Project Manager will reach out to get it started shortly after this one is wrapped up.
In a few months, we’ll reach out with one more survey to get feedback on how the product has impacted your organization’s growth. Your feedback helps us improve and allows us to share your success with donors who will continue to fund future projects.